- What is never deleted automatically
- Everything. Nothing is removed, merged or overwritten by the system on its own. Detection is automatic; acting on it is not, and the action is taken by a person with the rights to take it.
- When detection runs
- As documents arrive, so repeat copies are caught on intake rather than accumulating and being discovered during a later cleanup exercise.
- What is compared
- Document contents, including text read from scanned and photographed pages, rather than filenames alone. A file renamed between folders is still recognised as the same document.
- Versions
- Draft, active and superseded are explicit statuses on every document. A superseded version is retained as part of the record and is not treated as a redundant copy of the one that replaced it.
- Context shown on a match
- Owner, source, category, document type and status for each record in the group, plus the dates, reference numbers and parties extracted from them, so the decision is made on evidence rather than on filenames.
- Permissions
- A group only shows records this reader can already open. A document stays private to whoever added it until it is deliberately shared, so deduplication cannot be used to discover what exists elsewhere.
- Audit
- Actions taken on a duplicate group are recorded in the same tamper-evident history as everything else, so what was resolved and by whom can be reconstructed afterwards.
- Tenancy
- Each organisation’s records are stored fully separated from every other organisation’s.